Terms & Conditions & related information

Delivery information – 
 
We aim to despatch all orders within 3-5 days. 
We will sent you an email to confirm that your order has been sent.
 
Delivery costs
 
Mainland UK postage & packing – orders under £25 – £3.99
Mainland UK postage & packing – orders over £25 – Free
Returns & Refund 
 

If you are unhappy with any of your purchases please email us and we will organise a refund or replacement providing:

The treats have not been tampered with and are in their original packaging
The treats are in a resalable condition

All items are to be returned at the consumers cost.

Terms & Conditions  

Terms of website use

These terms of use tell you the terms of use on which you may make use of our website pontandpierce.co.uk [our site].

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use our site.

Permission to use website

Except as expressly permitted, you must not download any material from our website or save any such material to your computer. You may only use our website for your own personal use; you must not use our website for any other purposes.

Copyright notice

Subject to the express provisions of these terms and conditions:

We own and control all the copyright and other intellectual property rights in our website and the material on our website; and

all the copyright and other intellectual property rights in our website and the material on our website

You must not:

Republish material from our website (including republication on another website);

show any material from our website in public or elsewhere;

sell, rent or sub-license material from our website;

exploit material from our website for any commercial purpose; or

redistribute material from our website.

Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

permanently prohibit you from accessing our website;

block computers using your IP address from accessing our website;

contact any or all of your internet service providers and request that they block your access to our website;

commence legal action against you, whether for breach of contract or otherwise

Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales